Manage incoming orders

New orders appear on the Orders page and the floor plan instantly — no refresh. Confirm, track, and close them from one place.

  1. 1

    Open Orders in the sidebar. New orders arrive at the top with a sound and badge.

    Orders dashboard
    The Orders page — live queue of everything happening.
  2. 2

    Confirm an order to send it to the kitchen. Paid online orders confirm automatically on payment.

  3. 3

    Update the status as it progresses — guests see each change live on their phone.

  4. 4

    Once payment starts on an order, its items lock — no accidental edits to a bill being paid.

TipEnable notifications (sidebar → Notifications) so a new order never goes unnoticed during a rush.

Still stuck? We’ll help you personally.

Email us at higgs.menu@gmail.com and a real person will get you unblocked — usually within a day.