Connect a receipt printer

Higgs prints straight from the browser to an Epson network printer on your Wi-Fi — no print server, no cable to a computer. Here’s the full setup, including the two things people get stuck on: finding the printer’s IP address and trusting its security certificate.

  1. 1

    Make sure your printer is a supported network model on the same Wi-Fi as your staff device. Not sure? See "Which printers work & where to buy".

  2. 2

    Find the printer’s IP address. On an Epson TM-m30, press and hold the small recessed status button on the connector panel until it prints a slip — the IP looks like 192.168.1.x.

    Printer setup
    Add a printer and test it in one place.
  3. 3

    Open Settings → Printers, click Add, and enter a name plus that IP address. Leave the port at 443 and SSL on — those are the correct defaults for Epson ePOS printers.

  4. 4

    Trust the printer’s certificate once on each device that will print. Because the dashboard is secure (https), your browser blocks it from talking to an untrusted printer. Open your-printer-ip in that browser once and accept the certificate. This is the single most common reason a test print fails.

  5. 5

    Hit Test Print. If a receipt comes out, you’re done. If you see "couldn’t reach the printer", re-check the Wi-Fi, the IP address, and that you trusted the certificate on this device.

  6. 6

    Optional: switch on kitchen auto-print at the bottom of the Printers page (a per-device toggle) so confirmed orders print automatically at that station.

TipNeed the printer’s admin password (only for turning on SSL or changing network settings)? On the TM-m30 the default login is usually epson / epson. If it was changed and nobody knows it, power the printer off, then hold the status button while powering it back on for ~10 seconds to reset the network settings to default. Printing itself never needs a password.

Still stuck? We’ll help you personally.

Email us at higgs.menu@gmail.com and a real person will get you unblocked — usually within a day.