Take an order yourself (POS)

Guests don’t have to order from their phone. Your staff can ring up a table, a walk-in, or a delivery straight from the Floor page — on a phone, tablet, or the desk computer.

1. 1

   On the Floor page, tap a table to start a dine-in order, or use the toolbar for a walk-in or a delivery.

2. 2

   For walk-ins and deliveries you can look up a returning customer by phone or email, or register a new one. It’s optional — skip it and the order still goes through.

3. 3

   Add items from the menu panel. Search by name, pick required options, and set the quantity.

4. 4

   Adjust an item for a fussy guest: tap an ingredient to mark it removed, less, or extra, and add special instructions in plain words ("no onions").

   

5. 5

   Need something the kitchen charges for on the fly? Add an extra charge to the line ("extra chicken", 3.00), or add a custom item with any name and price for something that isn’t on the menu at all.

6. 6

   Apply a coupon code if the guest has one, then place the order. It goes to the kitchen and appears on the table like any guest order.