Tax handling
Tax that's right for your region, not a single percentage box
Tax is configured from a catalogue per region: inclusive or exclusive pricing, stacked components where a market has more than one, and tax classes per item. A flat override is there when you need it — but it isn't the model.
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Inclusive or exclusive
Show prices the way diners in your market expect to see them.
Stacked components
More than one tax on a line, where the market has more than one.
Per-item classes
Not everything on a menu is taxed the same way.
Exportable
A tax report you can hand to your accountant.
The model
A catalogue per region, not a number you type
Each market has its own tax definition — how it's displayed, what components stack, and which item classes exist. Your restaurant inherits the right one from its country, so the defaults are already correct.
- Inclusive vs exclusive display handled at the region level.
- Stacked components for markets with federal and provincial or state and local layers.
- Item tax classes, so a bottled drink and a hot meal can differ.
- A per-restaurant flat rate remains available strictly as an override.
At checkout
The guest sees what your market expects
Inclusive markets show a price that already contains tax; exclusive markets show it added at checkout. The guest is never surprised at the total because the display convention matches the local one.
- Consistent across QR ordering, online ordering and the POS.
- Applied automatically per item, based on its class.
- Correct in the currency and formatting of your market.
Reporting
The Tax tab, then a spreadsheet
Reports has a dedicated Tax view showing what you've collected over any range, exportable as a multi-sheet spreadsheet. Where a total across different bases would be misleading, we deliberately don't print one.
- Any date range, in your restaurant's timezone.
- Multi-sheet export with the components kept separate.
- Taxable base left untotalled rather than falsely summed.
One percentage box is the wrong shape for tax in almost every market on earth.
Rolling it out
How to put tax handling into your restaurant
The order that works, and roughly what each step costs you in time. Every step links to the step-by-step guide in the Help Center.
- 01Set your country correctlyYour region determines the tax catalogue, the currency and the timezone. Get it right at signup.Read the guide
- 02Check the defaults against your realityThe regional defaults are a strong start, but your accountant knows your situation. Review before your first real service.Read the guide
- 03Assign item tax classesWhere your market taxes categories differently, set the class on the item rather than fixing it in reporting later.Read the guide
- 04Export a tax report earlyPull one after your first week and show it to whoever does your books, while corrections are still cheap.Read the guide
Works with
None of this is sold separately. These are the parts of the platform this one leans on most.
Frequently asked questions
- Can prices include tax?
- Yes. Inclusive versus exclusive display is defined per region, so your prices are shown the way diners in your market expect.
- What if my market has more than one tax?
- Tax components stack. Markets with federal and provincial, or state and local, layers are handled as separate components rather than one blended rate.
- Can different items be taxed differently?
- Yes. Items carry a tax class, so categories your market treats differently are handled per item rather than corrected in reporting afterwards.
- Can I just set one flat rate?
- You can — a per-restaurant flat rate exists as an override. It's deliberately an exception rather than the model, because a single percentage is wrong in most markets.
- Can I get a tax report?
- Yes. Reports has a Tax view over any date range, exportable as a multi-sheet spreadsheet.
Start using tax handling this week
Free for 14 days with everything unlocked. Set it up alongside how you work today, and keep whichever parts earn their place.